Shipping Policy
Shipping Policy
1. Processing Time
Orders are typically processed and shipped the next business day. During high-demand periods, processing may take longer.
2. Delivery Time
Estimated delivery within the U.S. is 6–10 business days depending on the carrier and destination.
3. Order Changes
Once an order has been placed and processed in our system, no modifications can be made, including address changes.
4. Tracking
Once your order has shipped, you will receive an email with the carrier name, estimated delivery date, and tracking number.
5. Lost or Stolen Packages
If your tracking information shows “delivered” but you haven’t received your package, please file a claim directly with the carrier.
Aervack is not responsible for lost or stolen packages once marked delivered.